Terms of service

Terms of Service

Effective Date: September 10, 2026

These Terms of Service ("Terms") govern your access to and use of KiPet.co (the "Site"), operated by Ki Creative LLC ("KiPet," "we," "us," or "our"). By accessing or using the Site, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on this Site. By using the Site, you represent that you meet this requirement.

2. Products and Pricing
We make every effort to display our products and their prices accurately. However, we do not warrant that product descriptions, images, or pricing are error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice, including after an order has been submitted, in which case we will notify you before fulfilling the order.

3. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or unavailability of stock. Payment must be made in full at the time of purchase through one of our accepted payment methods.

4. Shipping
We offer free, insured shipping on all orders as described on our Site. Estimated delivery times are provided for convenience and are not guaranteed. Title and risk of loss for items purchased pass to you upon our delivery to the shipping carrier, though as noted, shipments are insured by us.

5. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, available at kipet.co, which is incorporated into these Terms by reference.

6. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Ki Creative LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.

7. Acceptable Use
You agree not to use the Site for any unlawful purpose, to attempt unauthorized access to our systems, to interfere with the Site's operation, or to submit false or fraudulent orders. We reserve the right to suspend or terminate your access to the Site for violation of these Terms.

8. User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at smilewithbusiness@gmail.com of any unauthorized use of your account.

9. Limitation of Liability
To the fullest extent permitted by law, KiPet and Ki Creative LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim arising from these Terms or your purchase shall not exceed the amount you paid for the applicable product.

10. Disclaimer of Warranties
Products are provided "as is." Except as expressly stated in our Return & Refund Policy, we make no warranties, express or implied, regarding the products sold on this Site, including but not limited to warranties of merchantability or fitness for a particular purpose.

11. Indemnification
You agree to indemnify and hold harmless Ki Creative LLC, its officers, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site.

12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles. [Recommended: replace this with your specific state, e.g. "the laws of the State of Utah

14. Contact Us
If you have any questions about these Terms, contact us at smilewithbusiness@gmail.com.